Group Ski Courses

Training takes place on the “Ofelii” ski slope, and in good snow conditions and upon the instructor’s recommendation — on the “Vetrovala” and “Lale” slopes.

We aim for everyone to feel comfortable on the slopes, so in line with the specifics of different age groups, we offer three packages:

❄ “Ski Kindergarten” (ages 4–6)

❄ “Children” (ages 7–18)

❄ “Adults” (18+)

Depending on their skills, all participants are placed into the following levels:

❄ Beginners (Ofelii slope)

❄ Intermediate (Ofelii and Vetrovala slopes)

❄ Advanced (Lale slope)

Weekly courses take place on consecutive days — from Monday to Friday. Beginner groups start only on Mondays. Intermediate groups allow joining after Monday.
The duration of weekly packages ranges from a minimum of 3 to 5 days.

Weekend courses are held on consecutive weekends.
Beginner groups start only on Saturdays, on the dates listed in the Schedule section.
We do not recommend attending only one of the days (Saturday or Sunday), BUT this option exists solely for intermediate and advanced children and adults.

➤ Groups are formed with a minimum of 5 participants. If fewer people sign up, the group may be bilingual.
➤ For the best results, we recommend 5–6 days of training.

➤ If you prefer lessons entirely in English, we offer individual lessons.

You can find detailed information about the course schedule in the Schedule section.


You can register by filling out the reservation form on our website.

Before proceeding with your reservation, please carefully review our Terms and Conditions, the different packages, and our schedule.

Reservations are accepted every week from Monday to Thursday, 09:00 – 18:00. Upon confirmation of your reservation, you will receive a Contract, which must be signed and returned, along with full prepayment to the bank account of Machirski Sport Ltd:

DSK Bank AD
IBAN: BG09STSA93000001434073
BIC: STSABGSF

When making the payment, please indicate the name of the participant, training period, and contract number.

* If the payment is made by a legal entity, invoice details must be provided.

**If the payment is not made at least 15 days before the start date, the reservation will be canceled.



You can reach the ski slopes on your own or use our shuttle service, included in the package price if requested in advance via our reservation form.

Shuttle Route:

➤ Starting point: Parking lot in front of NS “Vasil Levski” at 08:30.

                        ➤ Gotse Delchev Blvd. (08:30 / 16:00)

                        BILLA, Bulgaria Blvd. / Todor Kableshkov St. (08:30 / 16:00)

                        ➤ Skiorka, Boyana district (08:45 / 15:45)

You can view the return route by stops HERE.

Note: For Advanced level (Lale slope), the “Skiorka” stop is replaced by Dragalevtsi. Please indicate your boarding and return stop in the reservation form.

Important: Arrive at your chosen stop by 08:30. The shuttle cannot wait for late passengers. Return stops are on the opposite side of the road; the shuttle arrives back at NS “Vasil Levski” around 16:15 – 16:30.

For unforeseen situations, contact us at 0886 006067 or 0886 050066.

If you arrive by private transport, please come to our base / ski locker by 09:30 for equipment fitting.

Training Schedule:

  • 4 hours per day – 10:00–12:00 (morning session), 12:00–12:45 lunch break, 13:00–15:00 (afternoon session).
  • During lunch, groups stay at the Machirski Sport bases, which have restrooms and are near the slopes.
  • Free hot tea is provided; please bring a reusable cup.
  • You may bring a packed lunch or opt for our hot meal service. Full catering details are available HERE.


When enrolling, children with their own ski or snowboard equipment may participate only after the parent guarantees its suitability and reliability by signing the Terms & Conditions and consulting with a Machirski Sport representative regarding size and appropriateness. For beginners, the ski/snowboard length should not exceed the child’s chin height. Personal equipment must be labeled.

Participants must wear appropriate winter clothing at all times.

It is recommended that clothing consists of two separate pieces – jacket and pants, allowing for easy removal (on the bus, at the base, outdoors). Children’s clothing should also include:

  • ¾-length (thermal) socks or tights. Avoid short socks, thick wool socks, or wearing multiple pairs of regular socks.
  • Children’s winter gloves (single-finger gloves allowed), not knitted.
  • Helmet or winter hat covering the ears.
  • Children’s backpack with a label including name, address, and parent’s phone number.
  • Spare socks, gloves, and an extra t-shirt (and spare underwear for younger children).
  • Sunglasses with high UV protection, preferably goggles.
  • Apply sunscreen (SPF 15+) before arriving; do not use regular moisturizer.

⚠️ Dangerous items: scarves, hanging cords, and loose accessories.

If you forget or lose personal equipment, inform us immediately so we can assist in locating it.

Important: For participants under 18, parents or guardians must inform Machirski Sport about any specific medical conditions or behavioral issues relevant to the course.



The ski pass is not included in the course price and must be purchased separately. It is paid in advance for the facilities owned by Machirski Sport, which are used for BEGINNER and INTERMEDIATE levels (pistes “Ofelii” and “Vetrovala”). When choosing a ski or snowboard course, you must purchase a pass for the same duration as the course.

Ski passes for facilities owned by Vitosha Ski AD, which are used for the ADVANCED level, can be purchased on-site or online, according to Vitosha Ski’s prices and conditions. Full information about ski passes is available HERE.



Mountain insurance is included in the package price only if you register in advance via our reservation form.

The insurance policy is issued with Euroins AD and covers up to BGN 1,000 / €511.29 for medical and rescue expenses.

In the event of an insurance claim, the client must contact Machirski Sport immediately.

Machirski Sport may refuse to insure a client and is not responsible for any insurance claims if the client has not provided accurate personal information (full name, Bulgarian Personal ID Number).

When registering for a course, we recommend purchasing a “Trip Cancellation” insurance for an additional fee. This insurance can be arranged at any ZAD Armeec office within 5 calendar days after payment and at least 10 working days before the start of the ski course, upon providing the service contract.

The package is intended for children aged 4+ to 6 years. It is suitable both for absolute beginners and for kids with experience who want to improve their skills. Children are placed into groups according to their abilities:

Complete beginners train in the Ofelii Children’s Ski Area. On the very first day of the course, the children use the “Magic Carpet” , which greatly facilitates and supports the learning process. The maximum number of participants in a beginner group is up to 5 children.


Training for intermediate groups takes place on the Ofelii slope. When enrolling, please let us know whether your child skis in a snowplough, for example, or is transitioning to parallel skiing. If you are not sure about their level, feel free to send us a video.

At the start of the newly formed group, the instructors confirm each child’s level. It’s important to know that at the beginning of the course, children are usually more anxious and may not always demonstrate their true skills. If they take classes only once a year, it is completely normal for them to spend the first days remembering the basics — something that may look like “being stuck at the same level.” After the second or third day, children typically unfold their full potential and begin building new skills. Ski teachers monitor progress and rearrange the groups so that every child feels comfortable and can progress.


The training covers elements from Class A — from the first steps and linked snowplough turns, through basic turns (rough and refined form), up to and including parallel skiing.
➤ We recommend 5- or 6-day courses on consecutive days as the most effective option.
➤ Not sure if your little one will fall in love with skiing? No problem — they can try it out for a single day, and you can later upgrade to a full package. This option applies to our youngest skiers — children aged 4 and 5.


BEGINNERS

The groups are suitable for future skiers who are complete beginners or have taken 1–2 trial lessons.
Ski training takes place in the children’s ski area and on the Ofelii slope. On the very first day of the course, children use the Magic Carpet lift, which greatly facilitates and supports the learning process. Beginner groups consist of 6–8 kids, allowing for individual attention to each child.


INTERMEDIATE 

This level is for skiers who have already completed several courses, have basic skills, and wish to develop them further.
At the beginning of the course, the children are assessed and placed into groups according to their actual abilities.

It is important to note that at the very beginning of the course, children are usually more tense and may not always show their actual level. If they attend a course only once a year, it is completely normal for the first days to feel like a “refreshing period,” which may sometimes appear as if they are “stuck at the same level.”
After the second or third day, children usually unfold their full potential and begin building new skills. The instructors monitor progress and rearrange the groups so that every child feels comfortable and can continue to improve.


➤ Ski Training:

  • Conducted on the Ofelii slope, and in good snow conditions and upon the instructor’s recommendation — on the Vetrovala slope.
  • Covers Class A elements: linked snowplough turns, basic turns (rough and refined form), up to and including parallel skiing.

ADVANCED

Children who have 2–3 seasons of skiing experience, with about 15–20 days on the slopes each season, and who ski confidently on blue, red, and black runs, are placed in the Advanced level.
Training for this level takes place at Aleko Ski Center – Lale slope, Vitosha Mountain.
This level is suitable for children who want to refine their technique, try different types of terrain, and acquire new skills under the guidance of experienced instructors and coaches.

The maximum number of participants in a group is up to 9 children.

When signing up, please provide us with information about your child’s skills. If you are unsure of their level, feel free to send us a video.



It’s never too late to discover the beauty of winter sports — and if you already practice them, to become even better!

Our groups are formed according to skill level:


BEGINNERS

Future skiers who are complete beginners or have had 1–2 trial lessons. Training takes place on the Ofelii slope.
On the very first day of the course, you will use the Magic Carpet lift, which greatly facilitates and supports the learning process. Beginner groups are compact (6–8 people), allowing the instructor to give individual attention to each participant.


INTERMEDIATE

If you have completed several courses, have basic skills, and wish to further develop them, this is the level for you!
On the first day, you will be placed into groups according to your actual abilities.

Ski training is conducted on the Ofelii slope and, in good snow conditions and upon the instructor’s recommendation, on the Vetrovala slope. It covers Class A elements: linked snowplough turns, basic turns (rough and refined form), up to and including parallel skiing.


ADVANCED

If you have been skiing for 2–3 seasons, spending around 15–20 days per season on the slopes, and you ski confidently on blue, red, and black runs, your level is Advanced.
Training takes place at Aleko Ski Center – Lale slope, Vitosha Mountain.

This level is for those who want to refine their technique, explore different terrains, and gain new skills under the guidance of experienced instructors and coaches.
The maximum number of participants in a group is up to 9 people.


! Important

  • Teenagers 16–17 years old may join adult ski groups.

Christmas holiday schedule

[table “158” not found /]

 Weekend courses schedule

6/5 dayspackagelevel
07.02. - 22.02All packagesBeginners and intermediate
14.02. - 01.03.Ski Kindergarten (ages 4–6) and
Children (ages 7–18)
Beginners, intermediate and advanced
07.03. - 22.03.All packagesBeginners and intermediate
Advanced - only for Children (ages 7–18)
14.03. - 29.03.Ski Kindergarten (ages 4–6) and
Children (ages 7–18)
Beginners and intermediate
4/3 days
21.02. - 01.03.All packagesIntermediate and advanced
21.03. - 29.03.All packagesIntermediate
2/1 day
28.02. - 01.03.All packagesBeginners, intermediate and advanced
28.03. - 29.03.All packagesBeginners and intermediate

 Weekly courses schedule

5/4/3 dayspackageLevel
09.02. - 13.02.fully bookedBeginners and intermediate
16.02. - 20.02.fully bookedBeginners and intermediate
23.02. - 27.02.fully bookedBeginners and intermediate
02.03. - 06.03.Ski Kindergarten (ages 4–6)Beginners and intermediate
09.03. - 13.03.Ski Kindergarten (ages 4–6)Beginners and intermediate
16.03. - 20.03.Ski Kindergarten (ages 4–6)Beginners and intermediate
23.03. - 27.03.Ski Kindergarten (ages 4–6)Beginners and intermediate

PACKAGE PRICES:

6-day course –  €380 / 743.21 BGN

5-day course – €332 / 649.33 BGN

4-day course – €285 / 557.41 BGN

3-day course – €225 / 440.06 BGN

2- day course – €175 / 342.27 BGN

1 trial day – €95 / 185.80 BGN

Prices include:

4 hours of ski training with a licensed instructor

Equipment – skis, poles, and boots

Transfer Sofia – Vitosha – Sofia

 Mountain insurance

Hot tea

Packages do NOT include a ski pass.


DISCOUNTS:

  • Second course / second family member – 5%
  • Third and each additional course / discount for a third family member – 10%
  • “Friend” Discount – 5% for a minimum of 3 enrolled children (applies to all three packages)
  • “Family” Discount* – 10% for two parents with two children (applies to all four packages)

* Depending on the age and skill level of the family members, the training may be conducted by a single instructor. Payment in two installments is possible.

Discounts apply when the purchased packages are for the same period.
Discounts cannot be combined and are valid only for 4-, 5-, and 6-day courses.


Ski Pass Prices for the “Ofelii” Slope:

6 day5 days4 days3 days2 days1 day = price for 1/2 day
132 €/ 258,17 BGN109 €/ 213,18 BGN86 €/ 168,20 BGN63 €/ 123,21 BGN40 €/ 78,23 BGN17 €/ 33,25 BGN

Catering

The catering is provided by “Ofelii Hut”. The menu is varied and fixed for each day of the week.

It includes:

  • soup
  • main course
  • bread
  • dessert

Check out the menu of Ofelii Hut – HERE.

Catering requests are available only for the packages that take place on the “Ofelii” slope.

Meals are consumed during the lunch break in our cozy bases, where we provide hot tea for you/your child.

Catering requests are made during the reservation for the selected course, through our reservation form, and are paid together with the course fee.

Price:

  • €10.00 / 19.55 BGN per day per child
  • €12.00 / 23.46 BGN per day per adult (16+)

A submitted catering request can be cancelled no later than two days before the start of the course. If cancelled within a shorter period, the paid amount is non-refundable.

TERMS AND CONDITIONS

  1. The customer can cancel the entire course or only a part of the course without paying a penalty up to 7 days before the start of the course by sending an email to: reservations@machirski-sport.com. 
  2. In case of cancellation less than 7 days before the start date of the course, 70% of the package price and 100% of the ski pass are refunded.
  3. The customer can postpone the start of the selected course for another period up to 5 days before the start date of the service, in writing to email reservations@machirski-sport.com. The final date until which the client can postpone a course is 31/03/2026. After this date, funds are not refunded.
  4. If a course is postponed less than 5 days before the starting date, due to illness or other reason, the first day of the course is considered used. When changing a day of a course in the same term, the day is considered used.
  5. If the client withdraws from the course after the start date/ does not appear on a relevant day of the course/ suspends training during a day of the course, regardless of the nature of the reason, funds are refunded ONLY for the unused ski pass.
  6. When enrolling in a course, we recommend purchasing a “Trip Cancellation” insurance policy for an additional fee. The insurance can be issued at any Armeec Insurance office within 7 calendar days after payment, and no later than 10 working days before the start of the ski course. A service contract for the tourist package must be provided.
  7. The customer has the right to transfer his rights and obligations under the contract to a third party by notifying “Machirski Sport” in writing at least 5 days in advance to the following email: reservations@machirski-sport.com. Depending on the specifics of the selected type of course, an additional payment may be required from the third party.
  8. Funds are refunded until the end of the 2026 Winter Season, after providing a receipt and/or invoice/payment order.
  9. The customer undertakes to comply with the safety rules on the slopes of the ski centers “Ophelii”, “Vetrovala” and “Aleko”.

Rights and obligations of Machirski Sport

  1. Machirski Sport can change the starting date of the lessons, if the conditions for conducting the course are not appropriate. Machirski Sport is obliged to coordinate the change with the client, as the new dates of the course have to be agreed with the Client. If the Client is unable to complete the course in the new period, the amount paid for the course will be refunded.
  2. Machirski Sport can change some of the dates of the course, after its beginning, if the conditions are not appropriate. The new dates should be coordinated with the Client. If the Client is unable to complete the course in the new period, the amount paid for the course will be refunded. Amounts will be refunded by the end of season 2026.
  3. In the event that the minimum number of participants required for the implementation of a given course has not been collected, “Machirski Sport” must inform the Client, no later than 24 hours before the start date, offering alternatives. If the client does not accept any alternative, “Machirski Sport” will refund the amount paid in full.
  4. Machirski Sport is not responsible for lost/forgotten or stolen items. If a Client loses/forgets an item, he/she has to inform Machirski Sport within 24 hours. The Client has to provide Machirski Sport with exact information for the brand, model, colour of the lost possession, so Machirski Sport team can try to find it.
  5. Machirski Sport is not responsible for a violation of the ski/snowboard school’s work schedule due to a problem with the cleaning or passability of the Sofia-Vetrovala-Ophelia road; Sofia-Aleko-Sofia resort as well as in case of accidents related to the power supply.
  6. “Machirski Sport” bears no responsibility and does not refund payments for purchased lift passes in the event that the facilities cease operation due to bad weather conditions, technical failure, or other force majeure circumstances, as well as in cases where the course cannot be conducted because the ski facilities are not operational.
  7. Machirski Sport may suspend the provision of services to a Client whose behavior endangers the health and safety of other Clients; violates the safety rules of the slopes of the ski centers “Ophelii”, “Vetrovala”, “Aleko” and creates conditions for accidents. In this case, “Machirski sport” does not owe a refund for the unused part of the service.

CLAIMS

  1. The customer has the right to complain about any non-compliance of the service with the agreed.
  2. The complaint is submitted orally or  written 14 days from the date of the failure or inadequate performance.
  3. When submitting a complaint, the Customer indicates the subject of the complaint, his preferred way of satisfying the complaint, the amount of the claimed amount, and a contact address. When submitting a claim, the Customer must attach the documents on which the claim is based: receipt or invoice; protocols, acts or other documents establishing the non-compliance of the service with the agreed.
  4. Acceptance of complaints is carried out during all working hours in the commercial outlet where the service was ordered or by email: office@machirski-sport.com. When presenting, “Machirski sport” describes the complaint in a register, and the Client is issued a document containing the date, the number under which the complaint was entered in the register, the type of service and the signature of the person who accepted the complaint.
  5. When the Tour Operator satisfies the claim, it issues a certificate to that effect, which is drawn up in two copies, and obligatorily provides one copy to the user.

OTHER CONDITIONS

For breach of contractual obligations of either party, the provisions of the Law on Obligations and Contracts and the Bulgarian legislation shall be applied.

 

Last update: November 2025

FREQUENTLY ASKED QUESTIONS

SKI AND SNOWBOARD  LEVELS & PACKAGES:

  • I am an absolute beginner / I have 1-2 trial lessons / I have completed a course a few years ago, but since then I have not skied – for you or your child the “BEGINNERS” level is suitable. The training takes place mainly at the “Ophelii” ski slope, Vitosha mountain.
  • I’ve done one course last season/ I’ve done 3 five-day courses in the last three seasons/ I’ve been riding for 2-3 seasons but I can’t tell what level I’m at/ I’m skiing on a snow plough/I’m make the turns (snowboarding)/ I’ve ridden many years ago but I need a refreshment – you or your child are “INTERMEDIATE” level. The Ski level  covers all elements from turns with a snow plough, basic turn  and fine shape, up to parallel skis. The training takes place on the “OpheliI” and “Vetrovala” ski slopes, Vitosha mountain (the transfer to the Vetrovala slope is at the discretion of the ski instructor and according to the conditions of the slope). The Snowboard level covers the elements of class A: basic turn with rotation, high relief turn up to and including switch riding. The snowboard training takes place only at the “Ophelii” ski slope.
  • I’m  skiing/snowboarding for 20 days in the last 2-3 seasons / I ride on blue, red and black slopes without any conserns / I have already been ridding this season – your level is  “ADVANCED” . This level is suitable for children aged 7+ and adults who want to improve their riding technique, try different terrains and gain more confidence in their skills under the guidance of experienced teachers and coaches. The training takes place at the “Lale” ski slope,  Vitosha mountain.

Booking a ski or snowboard course is done by filling in a reservation form.

Upon confirmation of the reservation, you will receive a Contract, which you need to return signed and to make a full prepayment.

In order to book ski/snowboard lessons with a Bulgarian speaking group, the participant must have a good understanding of Bulgarian language. If the participant does not understand or speak Bulgarian, he/she has to book a private ski/snowboard lesson with an English speaking teacher.


Full payment must be made up to 15 days prior to the start date of the selected course by bank transfer.

Payments should be done on following bank account:

  • Bank account (in BGN): Machirski Sport Ltd., Bank: DSK Bank, IBAN: BG09 STSA93000001434 073, BIC: STSABGSF

If you make a payment from a legal entity, it is necessary to send us company details in order to issue you an invoice.


The ski or snowboard training is a total of 4 hours a day: 2 hours before lunch (10 am – 12 pm), a 45-minute lunch break and 2 hours after lunch (1 – 3 pm).


If you want to use our transfer with a shuttle bus, you need to request this when booking for the relevant course. The transfer is included in the package price only with a booking in advance.

When registering, you must choose from which stop you/your child will get on and at which you/your child will get off:

  • Starting stop – “Vasil Levski” stadium – you need to be there at 08:15 am. The bus leaves at 08:30 am
  • “SHELL” stop – bus stop after the Shell gas station on “Bulgaria” blvd. (08:30 am/04:00 pm)
  • “Gotse Delchev” bus stop – bus stop after the intersection of “Bulgaria” Blvd. and “Gotse Delchev” Blvd. (08:30 am/04:00 pm)
  • “BILA” stop – bus stop after the intersection of “Bulgaria” Blvd. and “Todor Kableshkov” Blvd. (08:30 am/04:00 pm)
  • “Skiorka” stop in Boyana district – bus stop after the intersection of Panoramamen and Belovodski roads in Boyana district. (08:45 am/03:45 pm) With the “ADVANCED” package, the “Skiorka” stop is replaced by the “Dragalevtsi” stop.

We advise you to wait at 08:30 am at the stop of your choice. The shuttle bus runs later, but it cannot stay at the stops and wait for late customers.

The shuttle bus arrives at NS “Vasil Levski” at 4:15 – 4:30 pm

For private trainings, a transfer can be used when enrolling for a minimum of 4 hours.


Yes, of course, but it is important to specify this when booking ski/snowboard lessons. Please note that you must be at the cash desk of the  ski slope at the latest at 09:20 am for us to take you to your group. If you decide to use personal transportation, the price of the package does not change and no discount is given.

It is important to know that the police closes the road for cars according to the volume of traffic – usually between 10:00 am and 3:00 pm and they do not allow cars, regardless of whether you have a ski school lesson booked. In case of heavy snowfall and severe road conditions, we recommend you to use our organized transport as more reliable. We believe that using organized public transport is more environmentally friendly than using private cars and we hope to convince you of that 🙂


All ski and snowboard packages include: 4 hours of training a day, ski or snowboard equipment, mountain insurance, transfer and hot tea. The ski pass is not included in the package price. See detailed information in the “Prices” section of the respective package.


Yes, upon pre-registration, all our course participants have included mountain insurance for the respective course. The insurance policy is concluded with Euroins AD and covers up to BGN 1000/ 511,29 euro for medical and rescue expenses. In the event of an insured event, it is important to contact our team immediately. Please note that “Machirski sport” may refuse to insure a client and is not responsible for an insurance event that occurs if the client has not provided correct personal data (three names, social security number, DOB). When participating in ski/snowboard training on the territory of Ophelii and Vetroval ski centers, without prior registration, the client is not insured.

A cancellation insurance can be purchased upon booking for an additional fee. The insurance is concluded within 5 days of payment and no less than 10 days before the start date of the service. We recommend using Cancellation Insurance as it has cover in case you become ill and cannot take advantage of the training course.  Please note that this type of insurance is only eligible for people with a Bulgarian citizenship or with a certificate of long-term residence in Bulgaria.


The ski pass is not included in the course price and must be purchased separately. It is paid in advance for the facilities owned by Machirski Sport, which are used for BEGINNER and INTERMEDIATE levels (slopes “Ofelii” and “Vetrovala”). When choosing a ski or snowboard course, you must purchase a pass for the same duration as the course.

Ski passes for facilities owned by Vitosha Ski AD, which are used for the ADVANCED level, can be purchased on-site or online, according to Vitosha Ski’s prices and conditions. Full information about ski passes is available here.


All students must be dressed in appropriate winter clothing. It is recommended to have 2 parts – ski jacket and ski pants.

  • We recommend wearing ¾ thermal socks or tights. Wearing short socks, thick woolen socks or more than one pair of regular socks is NOT recommended.
  • Winter gloves (maybe one-fingered, but NOT knitted)
  • Winter hat
  • Helmet (if you have one, optional)
  • If it is a child – prepare a backpack with a spare hat, gloves, underwear, socks, T-shirt, with a label with the child’s name, address and phone number of the parent.
  • Sunglasses with high UV protection, mask type recommended.
  • Children should be pre-slathered with sun protection cream (SPF +15), but not moisturizing.

Scarves, ties, hanging accessories are DANGEROUS.


It is necessary to bring a small thermos or a bottle with water, food for the day and a mug in which we can pour you hot tea during the lunch break.


We organize the groups based on age and skills, i.e. for example, a beginner child will be trained with other children at the same level. Depending on the age of the child (at least 7 + years) we can also offer group training.


If you forget your belongings on the shuttle bus or in one of our cottages, we recommend you to contact our team as soon as possible to look for it. We recommend you to send us the inquiry by email: office@machirski-sport.com with accurate information about the lost item, color, characteristics, brand and photo (if you have one). Please note that Machirski Sport is not responsible for lost and stolen personal items, but we will try to find them.


The customer can postpone the start of the selected course for another period up to 5 days before the start date of the service, in writing to email reservations@machirski-sport.com. The final date until which the client can postpone a course is 31/03/2026. After this date, funds are not refunded.

If the client withdraws from the course after the start date/ does not appear on a relevant day of the course/ suspends training during a day of the course, regardless of the nature of the reason, funds are refunded ONLY for the unused ski pass.


The customer can cancel the entire course without paying a penalty up to 7 days before the start of the course by sending an email to reservations@machirski-sport.com. In case of cancellation less than 7 days before the start date of the course, 70% of the package price and 100% of the ski pass are refunded.

If the client withdraws from the course after the start date/ does not appear on a relevant day of the course/ suspends training during a day of the course, regardless of the nature of the reason, funds are refunded ONLY for the unused ski pass.

See full information in the “Conditions” section of the relevant course.