Ski

SKI PRICES

 

Ski packages “Beginners” и “Intermediate” (ski slopes “Ophelii” and “Vetrovala”)

---

Package “ADVANCED” (ski slope “Lale”)

---

Ski package “Experts” (Borovets)

---

* The ski pass is included in the price for “Beginner” and “Intermediate” and “Individual training” packages. The ski pass is not included in the “Advanced” and “Expert” packages.

---

DISCOUNTS:

• Discount for second course/second family member – 5%
• Discounts for third and each subsequent course / discount for third family member – 10%
• Family package* (two parents and two children) – 10% of the four packages

*Depending on the level of riding and the age of the family members, there is a possibility that the training will be conducted by one teacher. There is a possibility to pay twice.

• Friend discount – 5% with a minimum of 3 children enrolled (applies to all three packages). This discount does not apply to the “Experts” package.
• Discounts apply when packages have the same performance period on consecutive days (Monday-Friday) or consecutive weekends
• Discounts cannot be combined and are only valid for 4-, 5- and 6-day courses.

BOOKING

1. Booking a lesson

Booking a ski/snowboard lesson from Machirski Sport Ltd. is made from Monday to Thursday; 09:00 am – 06:00 pm. 

Reservation requests are accepted with a completed reservation form on our website.

Before making a reservation, carefully familiarize yourself with our General Terms and Conditions.

Upon confirmation of the reservation, you will receive a Contract, which you must return signed and to a full prepayment.

In order to book ski/snowboard lessons with a Bulgarian speaking group, the participant must have a good understanding of Bulgarian language. If the participant does not understand or speak Bulgarian, he/she has to book private ski/snowboard lessons with an English speaking teacher.

2. Payment

Full payment must be made up to 10 days prior to the start date of the selected course in one of the following ways:

• by bank transfer – with wire transfer to the bank account of Machirski Sport: 

• • Bank account (in BGN): Machirski Sport Ltd., Bank: DSK Bank, IBAN: BG09 STSA93000001434 073, BIC: STSABGSF
  • Bank account (in EUR): Machirski Sport Ltd., Bank: DSK Bank, IBAN: BG32 STSA 93000021476478, BIC: STSABGSF

• by debit/credit card – we will send you a payment link to your email or via message on your phone by myPOS and you will land on a secure payment gateway, where you can enter your card details and complete the payment process.

*If the payment is done by a company bank account, please send us company details in order to issue an invoice. 

**In the absence of payment up to 10 days before the start date, the reservation is cancelled.

If the participant is under 18 years old, his/hers parent/guardian is required to inform Machirski Sport of any behavioural characteristics and illnesses of the child.

3. Transfer

The shuttle bus transfer is included in the package price only with an advance booking through our reservation form. When booking, the Customer chooses which of the specified stops he/she will use for boarding and alighting. The shuttle bus departs from NS “Vasil Levski” at 08:15/08:30 and stops at the following locations:

• “SHELL” stop – bus stop after the Shell gas station on “Bulgaria” blvd. (08:30 am/04:00 pm)
• “Gotse Delchev” bus stop – bus stop after the intersection of “Bulgaria” Blvd. and “Gotse Delchev” Blvd. (08:30 am/04:00 pm)
• “BILA” stop – bus stop after the intersection of “Bulgaria” Blvd. and “Todor Kableshkov” St. (08:30 am/04:00 pm)
• “Skiorka” stop in Boyana district – bus stop after the intersection of Panoramamen and Belovodski roads in Boyana district (08:45 am/03:45 pm) . With the “ADVANCED” package, the “Skiorka” stop is replaced by the “Dragalevtsi” stop.
  

With the “EXPERT” package, the departure is only from ‘’Vasil Levski’’ National Stadium  at 07:45 am.

It is desirable for the Customer to wait at 08:30 am at the stop of his choice on Bulgaria blvd. The shuttle bus runs later, but cannot stay at the stops and wait for late customers. On the way back, the stops are located on the opposite side, in the direction along the center, again after the intersections. The shuttle bus arrives at “Vasil Levski” NS at 04:15 – 04:30 p.m.

In case of an unforeseen situation, you can inform us at +359 886 050 066.

4. Insurance 

The mountain insurance is included in the package price only when booking in advance an advance booking through our reservation form. The insurance policy is concluded with Euroins AD and covers up to BGN 1,000 for medical and rescue expenses. In case of an insurance event, the Customer must contact “Machirski Sport” immediately. “Machirski sport” can refuse to insure a client and is not responsible for an insurance event that occurs if the client has not provided correct personal data (three names, social security number).

A cancellation insurance can be purchased upon booking for an additional fee. The insurance is concluded within 5 days of payment and no less than 10 days before the start date of the service. We recommend using Cancellation Insurance as it has cover in case you become ill and cannot take advantage of the training course. The price of the insurance is determined according to the package you have chosen and its start date – you will receive information about it after making a request through our website. Estimated amount – about BGN 15. Please note that this type of insurance is only eligible for people with a Bulgarian citizenship or with a certificate of long-term residence in Bulgaria.

5. Personal equipment and clothing

When registering, children with personal ski/snowboard equipment are accepted after the parent guarantees its suitability and reliability, for which he/she  signs the General Terms and Conditions and a consultation has been made with a representative of “Machirski Sport” regarding the size and suitability of the equipment. For beginners, the size of the skis/snowboard should not be higher than the learner’s chin. Personal equipment must be labeled.

Course participants must be dressed in appropriate winter clothing.

It is desirable that the outfit be in two parts – a jacket and trousers, to allow easy undressing (on the bus, at the base, outdoors) and for children it should also include:

• Children should wear ¾ socks (thermo) or pantyhose. Wearing short socks, thick woolen socks or more than one pair of regular socks is NOT recommended.
• Children’s winter gloves can be single-fingered, but NOT knitted.
• A helmet or winter hat to cover the ears.
• Children’s backpack with a label with the child’s name, address and phone number of the parent.
• A spare pair of socks, gloves and an extra t-shirt (a pair of underwear for the little ones).
• Sunglasses with high UV protection, mask type recommended.

Children should be pre-slathered with sunscreen (SPF +15), but not moisturizing.

Scarves, ties, hanging accessories are DANGEROUS!!!

6. Lift ticket

When signing up for the “Beginners” and “Intermediate” packages, the package price includes a ski pass for use of the facilities managed by “Machirski Sport” on the Ophelii and Vetrovala ski slopes. “Advanced” and “Expert” packages do not include a lift pass. “Machirski sport” is not responsible and does not refund funds for purchased cards in case of suspension of use of the facilities due to bad weather conditions, accident or other force majeure circumstances. “Machirski sport” is not responsible and does not reimburse funds in the event of an obstacle to the conduct of the ski or snowboard training course, caused by the suspended use of tow and lift equipment owned by “Machirski sport” or another lift operator.

7. Organization of training

Group ski/snowboard lessons are 4 hours a day – two hours before lunch (10:00 am – 12:00 pm), a 45-minute lunch break and two hours after lunch (01:00 pm – 03:00 pm).

Clients should bring a small thermos/bottle with water and a dry food pack. During the lunch break, customers are offered free hot tea and are required to bring a reusable jug or cup.

8. Catering

Catering requests are only possible for ski and snowboard packages on ski slope Ophelii. The catering is provided by “Gorski dom Ofeliite” hut and includes soup, main course, bread and dessert and is consumed at the bases of Machirski sport.

Catering requests are made and paid no later than Thursday each week to the following email: reservations@machirski-sport.com.

Prices:

Children up to 15 years old – BGN 14.00
Children over 15 years old and adults – BGN 20.00

A request made can be canceled no later than Thursday (for the Saturday-Sunday courses) or until Sunday (for the weekly courses). In case of cancellation within a shorter period, the amount paid is not refunded.

TERMS AND CONDITIONS

1. The customer can cancel the entire course or only a part of the course without paying a penalty up to 10 days before the start of the course by sending an email to: reservations@machirski-sport.com. 
2. In case of cancellation less than 10 days before the start date of the course, 70% of the package price is refunded.
3. The customer can postpone the start of the selected course for another period up to 5 days before the start date of the service, in writing to email reservations@machirski-sport.com. The final date until which the client can postpone a course is 31/03/2024. After this date, funds are not refunded.
4. If the client withdraws from the course after the start date/ does not appear on a relevant day of the course/ suspends training during a day of the course, regardless of the nature of the reason, funds are not refunded.
5. The customer has the right to transfer his rights and obligations under the contract to a third party by notifying “Machirski Sport” in writing at least 5 days in advance to the following email: reservations@machirski-sport.com. Depending on the specifics of the selected type of course, an additional payment may be required from the third party.
6. Funds are refunded until the end of the 2024 Season, after providing a receipt and/or invoice/payment order.
7. A Cancellation insurance can be purchased upon booking for an additional fee. Insurance can be concluded up to 5 days after payment and no less than 10 days before the date of the ski course.
8. The customer undertakes to comply with the safety rules on the slopes of the ski centers “Ophelii”, “Vetrovala”, “Aleko” and Borovets.

Rights and obligations of Machirski Sport

1. Machirski Sport can change the starting date of the lessons, if the conditions for conducting the course are not appropriate. Machirski Sport is obliged to coordinate the change with the client, as the new dates of the course have to be agreed with the Client. If the Client is unable to complete the course in the new period, the amount paid for the course will be refunded.
2. Machirski Sport can change some of the dates of the course, after its beginning, if the conditions are not appropriate. The new dates should be coordinated with the Client. If the Client is unable to complete the course in the new period, the amount paid for the course will be refunded. Amounts will be refunded by the end of season 2024.
3. In the event that the minimum number of participants required for the implementation of a given course has not been collected, “Machirski Sport” must inform the Client, no later than 24 hours before the start date, offering alternatives. If the client does not accept any alternative, “Machirski Sport” will refund the amount paid in full.
4. Machirski Sport is not responsible for lost/forgotten or stolen items. If a Client loses/forgets an item, he/she has to inform Machirski Sport within 24 hours. The Client has to provide Machirski Sport with exact information for the brand, model, colour of the lost possession, so Machirski Sport team can try to find it.
5. Machirski Sport is not responsible for a violation of the ski/snowboard school’s work schedule due to a problem with the cleaning or passability of the Sofia-Vetrovala-Ophelia road; Sofia – Aleko, Sofia – Borovets resort as well as in case of accidents related to the power supply.
6. Machirski Sport may suspend the provision of services to a Client whose behavior endangers the health and safety of other Clients; violates the safety rules of the slopes of the ski centers “Ophelii”, “Vetrovala”, “Aleko”, kk Borovets. and creates conditions for accidents. In this case, “Machirski sport” does not owe a refund for the unused part of the service.

CLAIMS

1. The customer has the right to complain about any non-compliance of the service with the agreed.
2. The complaint is submitted orally or  written 14 days from the date of the failure or inadequate performance.
3. When submitting a complaint, the Customer indicates the subject of the complaint, his preferred way of satisfying the complaint, the amount of the claimed amount, and a contact address. When submitting a claim, the Customer must attach the documents on which the claim is based: receipt or invoice; protocols, acts or other documents establishing the non-compliance of the service with the agreed.
4. Acceptance of complaints is carried out during all working hours in the commercial outlet where the service was ordered or by email: office@machirski-sport.com. When presenting, “Machirski sport” describes the complaint in a register, and the Client is issued a document containing the date, the number under which the complaint was entered in the register, the type of service and the signature of the person who accepted the complaint.
5. When the Tour Operator satisfies the claim, it issues a certificate to that effect, which is drawn up in two copies, and obligatorily provides one copy to the user.

 

OTHER CONDITIONS

For breach of contractual obligations of either party, the provisions of the Law on Obligations and Contracts and the Bulgarian legislation shall be applied.

 

Last update: Dec 2023

FREQUENTLY ASKED QUESTIONS